Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎08-17-2019 09:02 AM

HP Recommended
Product: 17t-by000 CTO laptop
Operating System: Microsoft Windows 10 (64-bit)

windows on my 17t-by000 CTO crashed and had to be reinstalled. I lost my cyberlink media suite and don't have the HP recovery manager. Where can I get the cyberlink software?

2 REPLIES 2

‎08-17-2019 11:10 AM

HP Recommended

Hi:

 

See if this version works for you...

 

VERSION: 10.0.9.4928B

This package provides the Cyberlink Media Suite Software for supported notebook models running a supported operation system. Cyberlink Media Suite enables users to create, edit, manage and share media such as photo, music and video content.

 

ftp://ftp.hp.com/pub/softpaq/sp70501-71000/sp70781.exe

Was this reply helpful? Yes No

‎08-17-2019 11:45 AM

HP Recommended

Tried to install it and it said "This software can only be installed on a Hewlitt-Packard System". This is an HP Laptop.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.