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‎05-11-2025 05:59 AM

HP Recommended
Product: HP EliteBook 645 14 inch G11 Notebook PC (8Z3M7AV)
Operating System: Microsoft Windows 11

I have a new laptop hp elitebook 645 G11 with Win 11 Pro.

Windows 24H2 is installed.

Several weeks now i get an daily Win Updte Failure after installing: Hewlett-Packard - USB - 11/8/2018 12:00:00 AM - 38.8.1937.18312

Failure: 0x80070103

How can i complete or stop this daily update (Failure)?

 

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3 REPLIES 3

‎05-11-2025 06:39 AM

HP Recommended

Please see this related discussion:

 

Solved: Receive message "Hewlett Packard USB 2/10/17 12:00:00 AM 44.... - HP Support Community - 854...

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‎05-11-2025 08:06 AM

HP Recommended

Thanks Paul!   Tryed that win-sho-and-hide tool round about 7 times. Today 2 times. But that specific update is always shown and Win-Update try to install it daily.

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‎05-11-2025 01:30 PM

HP Recommended

You're very welcome.

 

Sorry that didn't work for you.

 

Hopefully, it eventually will.

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