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Locked

‎01-04-2021 07:07 AM

HP Recommended
Product: HP PAVILION x360 Convertible 14 - cd0xxx
Operating System: Microsoft Windows 10 (64-bit)

Displaying My  office Package as Trial, I have Office Home & Student 2016 as pre installed in my system when i purchase this laptop, after installing Microsoft Access and Microsoft outlook ,it is displaying as trail whenever I am opening my word. May I know how i have to resolve this

1 person had the same question
1 REPLY 1

‎01-04-2021 08:43 AM

HP Recommended

@SAURAV27 

The problem you have most likely encountered is one of conflicting licenses -- as Access and Outlook are, as far as I recall, NOT  part of Home and Student.  So, you replaced one license with another -- and Windows now things your original license is no good.

 

Unfortunately, this is an MS licensing issue and we can do nothing for you about this.  You will have to contact Microsoft Support to solve this licensing issue.



I am a volunteer and I do not work for, nor represent, HP
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