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envy x360 15-cn0030nn

Dear all,

I have gcsn account, but I was unable to find tool to configure dmi information, after changing motherboard.

I tried with dmi tool version 2.015 but I have error ( board not supported )

 

1 REPLY 1
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@gjorgji 

HP no longer makes their DMI tool available to the general public, so you will have to contact HP Customer Support to see what they will do for you.

 

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!



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