-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Software and How To Questions
- dmi tool for envy x360

Create an account on the HP Community to personalize your profile and ask a question
12-10-2019 07:22 AM
Dear all,
I have gcsn account, but I was unable to find tool to configure dmi information, after changing motherboard.
I tried with dmi tool version 2.015 but I have error ( board not supported )
12-10-2019 08:38 AM
HP no longer makes their DMI tool available to the general public, so you will have to contact HP Customer Support to see what they will do for you.
If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!
I am a volunteer and I do not work for, nor represent, HP