cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
cvandrovec53
New member
2 0 0 0
Message 1 of 2
94
Flag Post
HP Recommended

do not have activation key to preinstalled office 2013.

‎08-03-2019 01:30 PM

Product: HP envy
Operating System: Microsoft Windows 10 (64-bit)

I have a HP envy that was purchased with windows 8 and had office 2013 preinstalled on the computer.  I had hard drive issues and replaced the hard drive with a windows 10.  Now it says that i need an activation key to access office 2013.  How do i resolve this since i never received a key with it preinstalled.

1 REPLY 1
HP Support Agent
HP Support Agent
8,889 8,892 778 935
Message 2 of 2
56
Flag Post
HP Recommended

do not have activation key to preinstalled office 2013.

‎08-06-2019 02:27 AM

Hi @cvandrovec53

 

Welcome to the HP Support Community. 

 

I'd suggest you contact the HP Support in your region regarding this, they should be able to help. 

 

Have a great day! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Asmita
I am an HP Employee

0 Kudos

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation