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cvandrovec53
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do not have activation key to preinstalled office 2013.

HP envy
Microsoft Windows 10 (64-bit)

I have a HP envy that was purchased with windows 8 and had office 2013 preinstalled on the computer.  I had hard drive issues and replaced the hard drive with a windows 10.  Now it says that i need an activation key to access office 2013.  How do i resolve this since i never received a key with it preinstalled.

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HP Support Agent
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Flag Post
HP Recommended

do not have activation key to preinstalled office 2013.

Hi @cvandrovec53

 

Welcome to the HP Support Community. 

 

I'd suggest you contact the HP Support in your region regarding this, they should be able to help. 

 

Have a great day! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Asmita
I am an HP Employee

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