dont see D drive or E drive

[Jamsheer123]

I dont find D drive and E drive in my laptop

[Raj_05]

Hi @Jamsheer123,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If the 😧 and E: drives are not visible on your HP laptop, it could be due to a few reasons. Let’s troubleshoot step by step.

Check File Explorer

• Open File Explorer by pressing Windows + E.
• Look for the drives under "This PC" or "My Computer."

If they don’t appear:

Check Disk Management

• Press Windows + X and select Disk Management.
• Look for the missing drives in the Disk Management window.
• If you see an unallocated partition, follow these steps:
  • Right-click the unallocated space and select New Simple Volume.
  • Assign a drive letter (D or E) and format it.

If you don’t see the drives in Disk Management:

Check for Hidden Drives

• Open File Explorer and go to View > Options > Change Folder and Search Options.
• Under the View tab, ensure "Show hidden files, folders, and drives" is selected.

Reconnect or Enable Partitions

• If you recently created or modified partitions, a drive letter might not have been assigned.
• In Disk Management, right-click the partition and choose Change Drive Letter and Paths, then add or assign a new letter.

Verify Physical Drives

• Ensure that external or secondary hard drives are connected properly if they were mapped to D or E.

Driver or BIOS Issue

• Update Disk Drivers:
  • Press Windows + X > Device Manager > expand Disk Drives.
  • Right-click your drives and select Update Driver.
• Restart your laptop and check again.

[Raj_05]

Check in BIOS

If you suspect hardware is not being detected:

• Restart the laptop and press the BIOS key (often F10 or ESC) during startup.
• Check if the drives are listed in the BIOS.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support