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MinhTran2207
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Message 1 of 2
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download software

‎02-25-2021 10:34 AM

HP Recommended
Product: 15s-fq1107tu
Operating System: Microsoft Windows 10 (64-bit)

i was reinstall my windows in my laptop and i don't see any HP software so can you help me to download all that ? Thank you so much!

 

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WAWood
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Message 2 of 2
Flag Post

‎02-26-2021 08:55 AM

HP Recommended

@MinhTran2207 

HP does not provide downloads for software or for Windows.  What it does provide is the Cloud Recovery Tool, from which you can download files needed to create HP Recovery Media.

 

If your PC is a 2016 model or newer, you should see if you can make a bootable USB recovery drive using the HP cloud recovery tool on a working PC.

The recovery drive can then be used to install Win10 and the HP drivers and utilities that originally came with your PC.

Here is the link: https://support.hp.com/us-en/document/c06162205

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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