driver download (downgrade from win10 to win7 pro)

[r_221]

hi HP,

recently i just bought new laptop with windows 10 OS but i choose to use windows 7 pro because i was more comfortable with it, but as soon as i install it i can`t find my laptop driver for windows 7 and i also can`t use windows update because it just keeps going. can you give me some advice ? it would help alot. i need the drivers so that i can repeat installation process, hoping that my windows update problem would be solved.

thank you

(please forgive my poor english)

BIOS Version/Date Insyde F.08, 21/04/2016

SMBIOS Version 2.8

Realtek RTL8723BE 802.11 bgn Wi-Fi Adapter
PCI standard PCI-to-PCI bridge
 
PCI standard PCI-to-PCI bridge
Realtek PCIe FE Family Controller
 
IRQ 18   Standard Enhanced PCI to USB Host Controller
IRQ 18   Standard Enhanced PCI to USB Host Controller

AMD Radeon(TM) R5 Graphics
Pci Bus
 

hp DVDRW  DU8A6SH ATA Device

Adapter Bluetooth Device (Personal Area Network) Type Ethernet 802.3

Realtek PCIe FE Family Controller Adapter Type Ethernet 802.3

[Vidya]

If you need drivers, please follow these steps:
1. In the Run box type devmgmt.msc.
2. Unknown devices would be listed as such and marked out with a yellow question mark.
3. Select the unknown device or other device for which you need drivers and right click to access Properties.
4. In the Properties window click on Details tab and select Device Instance Id  or Hardware ID from the drop down.
5. An alphanumeric string like this PCI\VEN_1217&DEV_7130&SUBSYS_012F1025&REV_01\4&6B16D5B&0&33F0 is the identification marker for the device.
6. Please provide this number so that we can suggest the appropriate driver.

[ManjunathTech]

Hi

Check on the HP website shows driver for Windows 10 only. However if you install windows 7 you may have to download the download the missing driver manually we could help you.

To check the hardware id for a device, follow these steps:

1. Open the Device Manager from the Control Panel. ...
2. In the Device Manager, right-click the device, and select Properties in the popup menu.
3. Select the Details tab.
4. Select the Hardware Ids in the dropdown list.

[redlofredlof]

The best place to look for drivers is windows updates.

If your PC is able to access internet via WiFi or LAN, you can check for windows updates.

Most drivers may come up here.

However, you must remember that this PC was not made for running windows 7 and hence there are no drivers available on the HP website for windows 7.

For best functionality, I would suggest you to use windows 10.

[vj190425]

Hello,

this downgrade may or may not support HP Drivers as the WIN PRO will not be tested version with the notebook

please ensure you create a system restore point on the notebook and backup complete data.

http://support.hp.com/us-en/document/c03327545

however support is provided on best efforts basis .

http://support.hp.com/us-en

Regards,

[r_221]

thank you for responding, since i don`t know what kind of drivers i would need when i repeat windows installation process can i ask for suggestion on what drivers need to intalls and what don`t need to installs ?

bluetooth device PAN : BTH\MS_BTHPAN

bluetooth device RFCOMM Protocol TDI : BTH\MS_RFCOMM

Realtek PCIe FE Family Controller :

PCI\VEN_10EC&DEV_8136&SUBSYS_81E5103C&REV_07

PCI\VEN_10EC&DEV_8136&SUBSYS_81E5103C

PCI\VEN_10EC&DEV_8136&CC_020000

PCI\VEN_10EC&DEV_8136&CC_0200

Realtek RTL8723BE 802.11 bgn Wi-Fi Adapter :

PCI\VEN_10EC&DEV_B723&SUBSYS_81C1103C&REV_00

PCI\VEN_10EC&DEV_B723&SUBSYS_81C1103C

PCI\VEN_10EC&DEV_B723&CC_028000

PCI\VEN_10EC&DEV_B723&CC_0280

AMD A8-7410 APU with AMD Radeon R5 Graphics :

ACPI\AuthenticAMD_-_AMD64_Family_22_Model_48

*AuthenticAMD_-_AMD64_Family_22_Model_48

ACPI\AuthenticAMD_-_AMD64_Family_22

*AuthenticAMD_-_AMD64_Family_22

ACPI\AuthenticAMD_-_AMD64

*AuthenticAMD_-_AMD64

AMD PSP 1.0 Device :

PCI\VEN_1022&DEV_1537&SUBSYS_15371022&REV_00

PCI\VEN_1022&DEV_1537&SUBSYS_15371022

PCI\VEN_1022&DEV_1537&CC_108000

PCI\VEN_1022&DEV_1537&CC_1080

AMD High Definition Audio Device :

HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1005

HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100

High Definition Audio Device :

HDAUDIO\FUNC_01&VEN_10EC&DEV_0282&SUBSYS_103C81E5&REV_1000

HDAUDIO\FUNC_01&VEN_10EC&DEV_0282&SUBSYS_103C81E5

ManyCam Virtual Microphone :

ManyCamAudio

AMD USB 3.0 Host Controller :

PCI\VEN_1022&DEV_7814&SUBSYS_81E5103C&REV_11

PCI\VEN_1022&DEV_7814&SUBSYS_81E5103C

PCI\VEN_1022&DEV_7814&CC_0C0330

PCI\VEN_1022&DEV_7814&CC_0C03

Generic USB Hub :

USB\VID_0438&PID_7900&REV_0018

USB\VID_0438&PID_7900

Standar Enhanced PCI to USB Host Controller :

PCI\VEN_1022&DEV_7808&SUBSYS_81E5103C&REV_39

PCI\VEN_1022&DEV_7808&SUBSYS_81E5103C

PCI\VEN_1022&DEV_7808&CC_0C0320

PCI\VEN_1022&DEV_7808&CC_0C03

USB Composite Device :

USB\VID_05C8&PID_038F&REV_0102

USB\VID_05C8&PID_038F

USB Root Hub :

USB\ROOT_HUB20&VID1022&PID7808&REV0039

USB\ROOT_HUB20&VID1022&PID7808

USB\ROOT_HUB20

Other Device (Unknown) :

AMDUSB30\ROOT_HUB30&VID_1022&PID_7814&REV_0011&SID_81E5103C

AMDUSB30\ROOT_HUB30&VID_1022&PID_7814&REV_0011

AMDUSB30\ROOT_HUB30&VID_1022&PID_7814

Generic PnP Monitor :

MONITOR\BOE0696

PS/2 Compatible Mouse :

ACPI\ETD0711

*ETD0711

Standard PS/2 Keyboard :

ACPI\PNP0303

*PNP0303

HP TrueVision HD :

USB\VID_05C8&PID_038F&REV_0102&MI_00

USB\VID_05C8&PID_038F&MI_00

ManyCam Virtual Webcam :

ManyCam_ManyCam_Virtual_Webcam

ACPI x64-based PC :

acpiapic

Generic Bluetooth Adapter :

USB\VID_0BDA&PID_B008&REV_0200

USB\VID_0BDA&PID_B008

Microsoft Bluetooth Enumerator :

BTH\MS_BTHBRB

Microsoft ACPI-Compliant Control Method Battery :

ACPI\PNP0C0A

*PNP0C0A

Microsoft AC Adapter :

ACPI\ACPI0003

*ACPI0003

Microsoft Composite Battery :

COMPOSITE_BATTERY

i am sorry if i adding something unnecessary

[Vidya]

Please visit the following weblink:

http://catalog.update.microsoft.com/v7/site/Search.aspx?

Search for "PCI\VEN_10EC&DEV_8136" and then it will list relavent drivers. Add the one for your operating system and then go for the next. Once you are done, you can download all the drivers and install them.

Refer the following weblink for detailed steps:

https://support.microsoft.com/en-in/kb/323166

If any driver is still needed, please let me know the hardware id.

[Paul_Tikkanen · Accepted solution]

Hi:

You need these drivers...

First install the amd chipset drivers and restart the PC.  That will install the chipset and usb3 drivers.  You want the 1st file listed on the webpage.

http://support.amd.com/en-us/download/chipset?os=Windows%207%20-%2064

Graphics:   1st file on the list.  Install and restart the PC.

http://support.amd.com/en-us/download/apu?os=Windows%207%20-%2064

Audio:  Accept the agreement.  Download and install the 2nd driver on the list.

http://www.realtek.com.tw/Downloads/downloadsView.aspx?Langid=1&PNid=24&PFid=24&Level=4&Conn=3&DownT... Definition Audio Codecs

Ethernet:  Download, unzip and run the setup application from the 2nd driver on the list.

http://www.realtek.com.tw/Downloads/downloadsView.aspx?Langid=1&PNid=14&PFid=7&Level=5&Conn=4&DownTy...

Card reader:  Download, unzip and run the setup application from the 1st driver on the list.

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=15&PFid=25&Level=4&Conn=3&DownT...

Wireless:

This package contains the driver installation package for the Realtek RTL8723BE/RTL8188EE wireless LAN Controller in the supported notebook models running a supported operating system.

ftp://ftp.hp.com/pub/softpaq/sp75001-75500/sp75236.exe

Bluetooth:

This package contains the driver installation package for the Realtek Bluetooth in the supported notebook models running a supported operating system. 

ftp://ftp.hp.com/pub/softpaq/sp76001-76500/sp76419.exe

Touchpad:

This package provides the driver that enables the ELAN Touchpad in supported notebook models that are running a supported operating system. The driver enables general touchpad functionality (for example double-tap and scroll) and provides a user interface.

File name: sp75529.exe

AMD PSP 1.0 Device:  You have to manually install this driver and restart the PC as follows...

This package provides AMD PSP Driver for supported desktop models that are running a supported operating system.

ftp://ftp.hp.com/pub/softpaq/sp74501-75000/sp74653.exe

Download and run the above driver.  I do not believe it will install the device automatically, so that is why you have to manually install it.

In the W7 device manager, you will find a device named as a PCI Encryption/Decryption Controller (that is the AMD PSP device in need of the driver).

Click on the PCI Encryption/Decryption Controller device.  Click on the driver tab.  Click on Update Driver.

Select the Browse my computer for driver software option, and browse to the driver folder that was created when you ran the file.

That folder will be located in C:\SWSetup\sp74653.

Make sure the Include Subfolders box is checked and the driver should install.

Then restart the PC.