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HP Recommended
HP ENVY - 17-n005ur
Microsoft Windows 10 (64-bit)

Hello. HP ENVY - 17-n005ur

I installed Windows 1809 and I need to install the Intel Dynamic Platform and Thermal Framework. Windows driver for 2 devices supplied VERSION: 8.3.10207.5567
I also need to install 8.3.10207.5567???Or better to install the newest driver Intel Dynamic Platform and Thermal Framework (Windows10 v1809) 8.4.11000.6436 Rev.E sp92894.exe ????????? Google translation

Аннотация 2019-01-05 212945.jpg

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

You have to install the applicable DPTF for the processor family your notebook has, which is not necessarily the latest one.

 

Your notebook has a Broadwell processor.

 

See if this version works...It is the latest version I could find.

 

Intel Dynamic Platform and Thermal Framework Client Driver - Broadwell/Braswell

 

This package contains the driver that enables the Intel Dynamic Platform and Thermal Framework firmware. Intel Dynamic Platform and Thermal Framework provide system temperature and power utilization information for the system thermal protection to function properly. This package is provided for supported notebook models running a supported operating system.

 

8.1.10608.329    Sep 21, 2017

 

https://ftp.hp.com/pub/softpaq/sp82001-82500/sp82025.exe

View solution in original post

2 REPLIES 2
HP Recommended

Hi:

 

You have to install the applicable DPTF for the processor family your notebook has, which is not necessarily the latest one.

 

Your notebook has a Broadwell processor.

 

See if this version works...It is the latest version I could find.

 

Intel Dynamic Platform and Thermal Framework Client Driver - Broadwell/Braswell

 

This package contains the driver that enables the Intel Dynamic Platform and Thermal Framework firmware. Intel Dynamic Platform and Thermal Framework provide system temperature and power utilization information for the system thermal protection to function properly. This package is provided for supported notebook models running a supported operating system.

 

8.1.10608.329    Sep 21, 2017

 

https://ftp.hp.com/pub/softpaq/sp82001-82500/sp82025.exe

HP Recommended

Thank you Paul. I installed your driver and updated it in the device manager to version 8.3.10207.5567. Two drivers were updated, and the third one is not. Everything is good. There are no errors!

Аннотация 2019-01-08 121344.jpg

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