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- Re: driver not available for windows 7
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01-31-2019 02:14 AM
I have installed window 7 professional 64 bit on my hp notebook 15-bs021ne. unfortunatly the drivers for windows 7 is not showing in hp driver support website. kindly let me have the drivers for windows 7 64 bit.
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Accepted Solutions
01-31-2019 08:32 AM
Hi:
See if the drivers from the 15-ay000 model series works for your model.
It has the same 6th gen core processor series and Skylake chipset as your model has.
Do not use any of the BIOS or firmware files.
https://support.hp.com/us-en/drivers/selfservice/hp-15-ay000-notebook-pc-series/10862300
In addition, you will need the USB3 driver which is not listed on the ay000 support page...
This package contains the Intel USB 3.0 eXtensible Host Controller Driver for supported notebook models running a supported operating system.
01-31-2019 08:32 AM
Hi:
See if the drivers from the 15-ay000 model series works for your model.
It has the same 6th gen core processor series and Skylake chipset as your model has.
Do not use any of the BIOS or firmware files.
https://support.hp.com/us-en/drivers/selfservice/hp-15-ay000-notebook-pc-series/10862300
In addition, you will need the USB3 driver which is not listed on the ay000 support page...
This package contains the Intel USB 3.0 eXtensible Host Controller Driver for supported notebook models running a supported operating system.
02-03-2019 06:48 AM
You're very welcome.
What model wifi adapter does your notebook have?
If you don't know, go to the device manager, click to expand the Network Adapters device manager category, and there you will find the name and model number of the wireless network adapter.
You have to install the corresponding model bluetooth driver for the model wifi adapter your notebook has.
02-03-2019 07:00 AM
I tried but it showing an error KERNEL32.dll doesn’t containing driver path for this. And my keyboard is not working properly. I tried the usb keyboard, it also not working properly. I uninstalled the driver from device manager and tried again. But it occurre the same problem. Only esc and enter key is working.
02-03-2019 07:04 AM
You didn't answer my question...
What model wifi adapter does your notebook have?
Use the W10 touchpad driver from your notebook's support page. It should contain the W7 drivers.
As far as why the keyboard isn't working, unfortunately, that I do not know.
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