• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎05-25-2020 06:05 PM

HP Recommended
Product: HP HQ-TRE 71025
Operating System: Microsoft Windows 7 (64-bit)

Hi I have installed windows 7 64 bit in HP HQ-TRE 71025

 

I can't able to get drivers for Ethernet controller, Network controller , wifi, bluethot, PCI, SM BUs controller

 

kindly help me

This is the copied version of the previous post, and that thread was closed. The links for PCI, Wireless and Ethernet are not working. Can someone help me with the new? 

2 people had the same question
3 REPLIES 3

‎05-25-2020 06:20 PM

HP Recommended

Hi:

 

HQ-TRE 71025 is not the model number of your notebook.

 

Please use this guide to find the product number...do not post the serial number.

 

https://support.hp.com/us-en/document/c00033108

Was this reply helpful? Yes No

‎05-25-2020 06:53 PM

HP Recommended

HP 255 G4 Notebook PC  
This seems to be the model of my lap top, I found it, could you support me with the needed drivers, mainly I need them for wireless and ethernet, than I can start downloading everything else I need on the lap top. 

Was this reply helpful? Yes No

‎05-25-2020 07:46 PM - edited ‎05-25-2020 07:46 PM

HP Recommended

Hi:

 

Below is the link to the ethernet driver you need.

 

This package provides the Realtek Local Area Network (LAN) Driver that enables the Realtek Network Interface Card (NIC) Chip in supported notebook models that are running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp71001-71500/sp71268.exe

 

Since the notebook can come with one of several model wifi adapters, please post the hardware ID for the device you see listed in the device manager labeled as a Network Controller.

 

Use this guide for how to find the hardware ID for a device.

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.