drivers on your laptop so that the camera can recognize mi face

[Asdf726]

How to update the drivers on your laptop so that the camera can recognize your face? to sing up by face 

Now i can do it

[Dragon-Fur]

New member -

Welcome to the HP Community --

Drivers won't help --

Your computer does not have the right kind of camera.

Facial recognition requires an IR camera.

Your camera

Camera

HP Wide Vision 720p HD camera with integrated dual array digital microphones

You can check this for yourself --

Start Here >> Known Solutions:

HP PCs - Troubleshooting Windows Hello Face Recognition

 ===============================================

Look for the results for “WEBCAM” / Camera

NOTE:  Some models list the device as “camera”

Reminder

No IR camera = No Facial Recognition

Method - Check your computer to find the type of camera

Control Panel > icon view > Device Manager 

Check Show hidden devices

Open Category Cameras

Look for a camera entry that includes “ IR ” as the type of camera

Method – Check Settings for “Windows Hello Face”

Settings > Accounts > Sign-in Options

If Windows Hello is not available, you will see a message:

Windows Hello Face

This option is currently unavailable - click to learn more

Click to “Learn More” and see message:

We couldn’t find a camera compatible with Windows Hello Face 

Example - Generic - Keyboard / Device Manager - IR Camera / Fingerprint Reader

Device_Manager_Generic_Biometrics_Fingerprint_Camera_5

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP Pavilion Laptop 15-eg0144ur (55C47EA)  

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