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leonardxfce
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ec1008ns backlit not working

HP Recommended
ec1008ns
Microsoft Windows 10 (64-bit)

Recently I acquired an ec1008ns HP Pavilion Gaming 15 without OS, I installed manually windows 10 but I cannot get working the keyboard backlit on this laptop. I checked the product info for this product and it is announced with backlit, the BIOS has a setting to put all the time the backlit turn ON and other timers but I cannot turn ON.
I used the windows detected drivers and also I installed the HPSA but even that software cannot detect a driver for the backlit.
Additionally, I can say that the laptop has not a key with a backlit logo, the F5 key is the only clean/without logo, F* key on my keyboard.

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Dragon-Fur
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Message 2 of 2
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HP Recommended

@leonardxfce 

 

This model does not come with the Backlit keyboard

 

KeyboardFull-size, shadow black keyboard with numeric keypad

 

Select models only...

User Guide

Page 12

If the F5 / Action key is blank, no backlit keyboard...

 

Device Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals / User Guides, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP Pavilion - 15-ec1008ns 

 

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Dragon-Fur

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Dragon-Fur
Level 16
Level 16
33,787 25,940 3,094 9,999
Message 2 of 2
Flag Post
HP Recommended

@leonardxfce 

 

This model does not come with the Backlit keyboard

 

KeyboardFull-size, shadow black keyboard with numeric keypad

 

Select models only...

User Guide

Page 12

If the F5 / Action key is blank, no backlit keyboard...

 

Device Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals / User Guides, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP Pavilion - 15-ec1008ns 

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution" .

 

 

Dragon-Fur

View solution in original post

Was this reply helpful? Yes No
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