cancel
Showing results for 
Search instead for 
Did you mean: 
balaji185
Level 1
13 5 0 0
Message 1 of 2
75
Flag Post

edge browser

HP Recommended
pavilion x 360
Microsoft Windows 10 (64-bit)

hello I accidentally installed a extension in edge browser {extension name : "set password for your browser(chrome lock)"} and I didn't set any password and closed the browser and next time when I try to open the browser it asking me to enter a password... and I cant use the browser I tried reinstalling the browser but still no change...thankyou!!!

1 REPLY 1
Dragon-Fur
Level 16
Level 16
30,764 30,467 2,784 10,207
Message 2 of 2
Flag Post
HP Recommended

@balaji185 

==============================================================

Welcome to the HP Community.

Be Aware:

Do not respond to individuals who post phone numbers or email addresses.

Do not post any private information in our public Community.

These people might be scammers trying to steal your information / money.

=====================================================

 

That might be one of the more unusual things I've heard done to a browser.

 

Essentially, some browsers do dig into your account and save data there.

Consider

 

Uninstall the browser

Look in your AppData > Local > Microsoft

If you find the Edge folder, consider removing it.

 

Be Aware

Note the word "consider".

Assuming the folder is there, it would likely contain data related to your personal settings used in Edge.

Be aware that removing the folder would remove any data saved in that location.

 

What else?

Best Option...

 

 

Not a computer issue - this is Microsoft Edge browser problem.

Contact / check with Microsoft for help with their browser.

 

What else?

Use a different Browser until you figure out how to fix the issue with Edge.

 

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution"

Dragon-Fur

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation