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Locked

‎10-25-2021 08:10 AM

HP Recommended

You're very welcome.

 

It is just that hardware version of the 3D driveguard hardware that doesn't work for some reason.

 

I have older model notebooks like my Elitebook 6930p with a SSD and the older hardware version of the 3D driveguard, and the driver installed fine on W10.  But is is a different driver.

 

The same for my HP 350 G1, with a newer version of the 3D driveguard hardware and a SSD.  The W10 driver for that works fine too.

 

It is just your notebook's hardware version with the ID of HPQ6000, where the driver won't install for some reason.

 

But since there are no moving parts in a SSD, the 3D Driveguard hardware/software is useless.

 

It is just that it is unfortunate that you have to live with that error in the device manager.

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