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‎07-14-2020 07:22 AM

HP Recommended
Product: Pavilion X360
Operating System: Microsoft Windows 10 (64-bit)

1)I am unable to access some of the buttons which are in taskbar.

2)And i am unable to access cortana search now .

3)In start window when i am opening some folder ,then its automatically refreshing the pc and even that folder is not opening and i have to go from the beginining again

1 person had the same question
1 REPLY 1

‎07-16-2020 02:24 PM

HP Recommended

@varun15,

 

I reviewed your post and I understand that you are unable to access some of the icons on the taskbar and Cortana.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

What apps/icons you are unable to access?

Have you made any software changes on the computer?

 

Meanwhile, I recommend you perform a system restore back to the date when everything was working fine on the computer.

 

Follow the steps in the below article to perform a system restore.

 

https://support.hp.com/in-en/document/c03327545

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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