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HP Recommended
Pavilion X360
Microsoft Windows 10 (64-bit)

1)I am unable to access some of the buttons which are in taskbar.

2)And i am unable to access cortana search now .

3)In start window when i am opening some folder ,then its automatically refreshing the pc and even that folder is not opening and i have to go from the beginining again

HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended



I reviewed your post and I understand that you are unable to access some of the icons on the taskbar and Cortana.


Don’t worry, I assure you I will try my best to get this sorted.


What apps/icons you are unable to access?

Have you made any software changes on the computer?


Meanwhile, I recommend you perform a system restore back to the date when everything was working fine on the computer.


Follow the steps in the below article to perform a system restore.


Let me know how it goes and you have a great day!


P.S: Welcome to the HP Support Community 😊


If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!



Stay Home – Stay Safe

I am an HP Employee

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