cancel
Showing results for 
Search instead for 
Did you mean: 
JamesTee67
New member
2 1 0 0
Message 1 of 4
320
Flag Post

Solved!

exception code 0xe06d7363

HP Recommended

exception code 0xe06d7363 how do I fix this

 

1 ACCEPTED SOLUTION

Accepted Solutions
Echo_Lake
HP Support Agent
HP Support Agent
23,696 23,654 1,081 1,115
Message 4 of 4
Flag Post
HP Recommended

@JamesTee67

Thank you for posting back. 

 

As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

View solution in original post

0 Kudos
3 REPLIES 3
sandytechy20
HP Support Agent
HP Support Agent
26,915 26,788 1,471 1,541
Message 2 of 4
Flag Post
HP Recommended

@JamesTee67

 

Welcome to the HP support community.

 

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution:

Click here for steps on finding the information we need!

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Sandytechy20
I am an HP Employee

0 Kudos
JamesTee67
Author
New member
2 1 0 0
Message 3 of 4
Flag Post
HP Recommended

The Laptop that I have is:

HP 15s - fq1012na I was printing from Microsoft Publisher in colour. the protection code 0xe06d7363 came up on the screen. I can no longer print in colour from the machine. It will print only black and white, even if I select colour print. I have tried to reset the computer to the original settings. However, the problem still exists. How can I solve this?

0 Kudos
Echo_Lake
HP Support Agent
HP Support Agent
23,696 23,654 1,081 1,115
Message 4 of 4
Flag Post
HP Recommended

@JamesTee67

Thank you for posting back. 

 

As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

View solution in original post

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation