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‎01-27-2020 01:57 PM

HP Recommended
Product: GeForce 940MX
Operating System: Microsoft Windows 10 (64-bit)

Hi All,

 

I have bought an external monitor and I need it to be connected, through the only HDMI port the laptop has, to the dedicated GPU (NVIDIA GeForce 940MX). 
Can you please help me? It looks like it connects automatically to the internal laptop's chipset and that doesn't allow me to reach 4k resolution on the new external display.

 

Thank you very much for your help in advance.


Regards

3 REPLIES 3

‎01-27-2020 04:35 PM

HP Recommended

@Mikes13 

You can't connect to specific video chips, only to the laptop.


The OS decides which chip handles the video, based on graphics demand -- so you can't use JUST the Nvidia chip.



I am a volunteer and I do not work for, nor represent, HP
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‎01-30-2020 02:46 PM

HP Recommended

Ok, how can I make it use the Nvidia Geforce? I want it to full 4k resolution and now it just doesn’t reach it because of the “wrong” GPU

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‎01-30-2020 02:55 PM

HP Recommended

@Mikes13 

 

You simply may not be able to do that.  Some PC BIOSs allow you to disable the built-in video chip; others do no.

 

If you go to Nvidia, they have drivers and utilities you can download.  You might be able to FORCE usage of the Nvidia chip using one or more of those.

 

Good Luck



I am a volunteer and I do not work for, nor represent, HP
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