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HP Recommended
HP EliteBook 830 G5 Notebook PC
Microsoft Windows 11

I have used HP PC hardware diagnostics to update my laptop HP elitebook 830 g5. There is one update which is intel management engine firmware with software code sp151136. After I downloaded it, it could not be installed because it failed to extract archived. Can anyone help me solve this problem? I have tried to open as administrator on the file and turn off windows defender, but it still fails.

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