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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -

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05-18-2022 11:29 AM
Hi, @1618read I am sorry that you are experiencing this issue. Let us work this out together.
- Press Windows Key + S and enter folder options. Select File Explorer Options from the menu.
- After File Explorer Options window opens, go to View tab and make sure that Always show icons, never thumbnails option is unchecked.
- Now click on Apply and OK to save changes.
Even if this option is disabled, try to enable it and save changes. Now, wait for a minute or two, disable it again, and save changes. After doing that check if the problem still appears.
In most cases, this is the main cause of this problem, but after disabling it the issue should be resolved.
Even if this option is disabled, try to enable it and save changes. Now, wait for a minute or two, disable it again, and save changes. After doing that check if the problem still appears.
In most cases, this is the main cause of this problem, but after disabling it the issue should be resolved.
Also try this
- Open Windows Explore by Pressing Windows Key + E, click on View. Click on options, click on Change folder and Search Options.
- Click/tap on the View tab, then click/tap on the Reset Folders button.