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- fingerprint scanner does not work

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11-29-2025
02:50 AM
- last edited on
11-30-2025
04:33 AM
by
Nal_NR
dosent show up on device manager downloading drivers does nothing cant use it on windows greeting the thing refuses to function since i got it when even on the box it [edited]
12-01-2025 04:42 AM
Hi @ok_if_you_sayso,
Welcome to the HP Support Community! We're stoked to have you on board!
To help us get started on resolving your issue, could you please share the model name of your device?
We're looking forward to helping you get back up and running!
Best regards,
Kuroi_Kenshi
I am an HP Employee