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HP Recommended

"I have an HP 15 8th gen laptop, and I need a compatible fingerprint scanner driver for it. Please help me find the driver for the fingerprint scanner. I'm using Windows 11 . Thank you

 
 
1 REPLY 1
HP Recommended

Hi @AryanZia,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

To find a compatible fingerprint scanner driver for your HP 15 8th gen laptop running Windows 11, follow these steps.

 

Check the HP Support Website:

  • Go to the HP Support website.
  • Enter your laptop model number in the search box.
  • Navigate to the "Drivers & Software" section.
  • Select your operating system (Windows 11) and look for any available fingerprint scanner drivers.

Update Windows:

  • Sometimes, Windows Update can provide the necessary drivers.
  • Go to Settings > Update & Security > Windows Update, and check for updates.

Device Manager:

  • Open Device Manager (right-click on the Start button and select it).
  • Locate the fingerprint scanner under "Biometric Devices" or a similar category.
  • Right-click on the device and select Update Driver.
  • Choose Search automatically for updated driver software.

HP Support Assistant:

  • Use the HP Support Assistant tool if installed on your laptop. It can help detect and install the latest drivers and updates.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.