fingerprints option isn't coming.

[riquith]

Product: Hp Spectre X360 

Operating System: Microsoft Windows 10 (64-Bit)

Hello! 

I have been following your community for years and it helps a lot. 

Now I have a problem, that I cannot solve alone, even through browsing on this forum.

I have a Spectre 15t. All drivers are updated except one - fingerprint -Synaptics WBDI Fingerprint Reader - USB 102

Thank you very much for any info! 

[Riddle_Decipher]

@riquith Follow the below steps to resolve the issue:

• Update the BIOS
• Enable biometric support
• Check for Windows support
• Clean the fingerprint reader
• Update the device driver
• Update the fingerprint reader software
• Find new device drivers if you changed operating systems

For more details information: Click here

P.S: Welcome to HP Community 😉

Keep me posted,

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Give us some reinforcement by clicking the solution and kudos buttons, 

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Good Luck.