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‎10-12-2026 11:48 AM

HP Recommended

fixing the audio driver issue

Category:
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1 REPLY 1

‎10-14-2026 07:38 AM

HP Recommended

Hi @ali4242 

 

Welcome to the HP Support Community.

 

Thank you for posting your query.

 

I understand that you are experiencing an issue with the audio driver. To assist you further, I kindly request you to elaborate on the issue you are facing and share the product number of your device.

In the meantime, I would request you to follow the troubleshooting steps provided below to help resolve the issue.

 

Reinstall the audio driver

  • Open Device Manager.
  • Expand Sound, video and game controllers.
  • Right-click your audio device and choose Uninstall device.
  • If prompted, leave the option to delete the driver package unchecked.
  • Restart your computer.
  • Check whether Windows automatically reinstalls the driver.

Please revert with the results.

 

Take care and have an amazing day!

I'm an HP Employee.


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