07-17-2019 07:11 PM
Please how do I get Hp jumpstart back on my device? I had to format it due to a malfunctioning, have since lost the jumpstart
I want to get it back on to my device
07-20-2019 11:45 AM
Welcome to the HP Community
Let's try these steps:
- Then perform a hard reset from this link: http://hp.care/2nwQ054
- Then perform a system recovery to factory settings by following this guided troubleshooter http://hp.care/2xSmY2f to get back HP jumpstart. (HP PCs - Performing an HP System Recovery)
If the issue persists, I would personally suggest you contact our HP Support to order recovery media for the computer.
Make sure you select the Country and Region.
Keep me posted, how it goes!
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Have a great day!
I am an HP Employee