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HP Recommended
HP Envy x360
Microsoft Windows 10 (64-bit)

I recently bought a HP Envy x360 and I discovered that the key on my keyboard for ><\ acts like a Ctrl.

How can I give that key the correct function?

 

This key is located on the bottom of my keyboard in between alt gr and the left arrow.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

 

@JC2103
Welcome to HP Forums, this is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out 🙂

As I understand the Ctrl key is being used, though, you aren't holding the button,

It looks like the key is stuck or being used while pressing these other keys.
 

If you've checked the keyboard and none of the keys are physically stuck,
please try the below steps:

1) Go to control panel. 
2) Go to "regional and language option" 
3) go to "language “tab 
4) Click on details. 
5) Select the default input language as English (United States) us 
6) Installed services in keyboard select the US, click Apply 

Restart the computer and that should fix the issue.
 

This could also be an issue with the sticky keys, so please turn it off using the below steps:
 

Disable Sticky or Filter Keys
 

If you didn’t click on the “Go to the Ease of Access Center” link, you can simply navigate in Control Panel to the Ease of Access center, and find the link for “Make the keyboard easier to use”.

Once you are there, you’ll want to make sure the boxes for “Turn on Sticky Keys” or “Turn on Filter Keys” are turned off—which simply means the feature isn’t active at the moment but doesn’t mean the annoying popup will go away.
 

For that, you’ll have to click on either “Set up Filter Keys” or “Set up Sticky Keys” (or both).
 

If you wish to help others looking for the same solution as you've found, mark the post as Accepted Solution.
If you wish to show appreciation for my effort, please click on the Purple Thumbs up icon at the bottom of my comment.

And I Hope you have a good day, Ahead.

Regards,

 

 

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.

View solution in original post

1 REPLY 1
HP Recommended

 

@JC2103
Welcome to HP Forums, this is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out 🙂

As I understand the Ctrl key is being used, though, you aren't holding the button,

It looks like the key is stuck or being used while pressing these other keys.
 

If you've checked the keyboard and none of the keys are physically stuck,
please try the below steps:

1) Go to control panel. 
2) Go to "regional and language option" 
3) go to "language “tab 
4) Click on details. 
5) Select the default input language as English (United States) us 
6) Installed services in keyboard select the US, click Apply 

Restart the computer and that should fix the issue.
 

This could also be an issue with the sticky keys, so please turn it off using the below steps:
 

Disable Sticky or Filter Keys
 

If you didn’t click on the “Go to the Ease of Access Center” link, you can simply navigate in Control Panel to the Ease of Access center, and find the link for “Make the keyboard easier to use”.

Once you are there, you’ll want to make sure the boxes for “Turn on Sticky Keys” or “Turn on Filter Keys” are turned off—which simply means the feature isn’t active at the moment but doesn’t mean the annoying popup will go away.
 

For that, you’ll have to click on either “Set up Filter Keys” or “Set up Sticky Keys” (or both).
 

If you wish to help others looking for the same solution as you've found, mark the post as Accepted Solution.
If you wish to show appreciation for my effort, please click on the Purple Thumbs up icon at the bottom of my comment.

And I Hope you have a good day, Ahead.

Regards,

 

 

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.