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HP Recommended
HP Laptop PC 15s-fq2000 (2D118AV)

help me plz to get out all other assces on my loptop someone try like a month so i can,t work my job and i am tried from hacker because my all ascess of my loptop in other hand

 

1 REPLY 1
HP Recommended

Sorry, having trouble understanding what you are saying.

 

So, have you been "hacked"? And if so, HOW do you know that?

 

If this is true, that is VERY BAD news because there is no way to salvage your laptop by saving ANYTHING on it because hackers these days are very good at hiding their malware from even the best AV products.

 

The only SAFE solution is to remove the drive from your laptop, connect it to a working PC, and use special software to do a Secure Erase of the drive.  That WIPES it clean of ALL files and data.

 

Then, you have to use the HP CLoud utility and a 32GB USB stick to create Windows install media which you would then use to reinstall Windows onto the drive after is is replaced back into the laptop.



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