-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Software and How To Questions
- hacking high level

Create an account on the HP Community to personalize your profile and ask a question
04-21-2024
12:29 AM
- last edited on
04-23-2024
11:08 AM
by
JessikaV
help me plz to get out all other assces on my loptop someone try like a month so i can,t work my job and i am tried from hacker because my all ascess of my loptop in other hand
04-21-2024 11:46 AM
Sorry, having trouble understanding what you are saying.
So, have you been "hacked"? And if so, HOW do you know that?
If this is true, that is VERY BAD news because there is no way to salvage your laptop by saving ANYTHING on it because hackers these days are very good at hiding their malware from even the best AV products.
The only SAFE solution is to remove the drive from your laptop, connect it to a working PC, and use special software to do a Secure Erase of the drive. That WIPES it clean of ALL files and data.
Then, you have to use the HP CLoud utility and a 32GB USB stick to create Windows install media which you would then use to reinstall Windows onto the drive after is is replaced back into the laptop.
I am a volunteer and I do not work for, nor represent, HP