have a problem witn mi mouse and keybord in the pavillion 360 15

[mmmaruka]

HI!

im having a problem with mi pavillion 360 15-dq1003la. From the night to the mornig, my keyboard and the mouse arent working. Icheck the BIOS and they work. I restore the drivers and nothing works and I went to the CMD and try to find a failure but nothing happened. I need to solve this! Somenone can help me? Im going crazyy 

[Fabio_L32]

Hello @mmmaruka , how are you ?

Try installing the driver below:

https://support.hp.com/pt-pt/drivers/swdetails/hp-pavilion-15-dq1000-x360-convertible-pc-series/mode...

I´m Waiting

[mmmaruka]

hi" how are you? thanks por the respond! Ive already try that, but it says that is not my OS Version. I have Os version 22H2. 

ive already try to uninstall and update all drivers

Thank u very much, if someone have any suggestion im here!

[Fabio_L32]

Hello @mmmaruka 

In this case, there are 2 alternatives:

1 - Wait for future updates on the HP website

2 - Search for a driver on the websites below:

Ma-Config; Driver Easy; Driver Booster; Drivers Collection

Regards

[mmmaruka]

Ok, thank you so much for answering. Ill try

[Fabio_L32]

Hello @mmmaruka 

Ok, i´m waiting

[mmmaruka]

HI! Still struggling with this. There arent drivers for this computer, i downloded all the apps and none of them has it!

[Fabio_L32]

Hello @mmmaruka 

So there really isn't a driver approved yet for the current version of Windows.

I recommend waiting

Regards

[mmmaruka]

ok! thanks for answering! Thats so sad, but thank you so much!