hey i have a problem with the bios boot as it doesn't allow me to enable the boot

[yousef570]

hey i have a problem with the bios boot as it doesn't allow me to enable the boot , i have asked some Technion about this problem they said to try my luck and update the bios system but also i cant find an bios update for windows 11 pro for my laptop type and if there any other solution that i should try other than updating the bios tell me note: there is no administrator password

[Pallipurath]

Hi @yousef570 

Welcome to the HP Support Community.

Thank you for posting your query.

I understand that you are facing issues with your BIOS boot settings not allowing you to enable boot. I would request you to please follow the steps:

BIOS Boot Issues

Access the BIOS Setup:

• Restart your computer and press the appropriate key during startup. 
• This key F2, F10, DEL, or ESC
• Look for a message during the boot process indicating which key to press to enter BIOS setup.

Check Boot Order:

• Once in the BIOS setup, look for an option called "Boot Order" or "Boot Priority."
• Ensure that the device you want to boot from is listed in the correct order. 

Enable Required Boot Options:

• Move to the "Advanced" or "Boot Options" tab in the BIOS setup.
• Look for options like "EFI Boot Sources" or "Legacy Boot Sources." 
• Enable the necessary options based on your requirement.

Check for Secure Boot Settings:

• Look for a setting labeled "Secure Boot" and ensure it is configured appropriately.
• If you need legacy boot options, you might need to disable Secure Boot.

Save Changes and Exit:

• After making changes, ensure you save them. 
• There is key or a button at the bottom of the BIOS screen that allows you to "Save and Exit."

Reset BIOS Settings:

• Look for an option to Reset to Default Settings within the BIOS menu. 
• This option will revert any changes that could be causing the boot issue.

Update BIOS:

• If the problem persists, check the manufacturer's website for any BIOS updates that may address your issue. 
• Download and install the latest BIOS version if applicable. https://support.hp.com/au-en/products 

Hope this helps, Please revert if the issue persists.

Take care and have an amazing day!

[yousef570]

Hey thank you for replying but can you send me private so you can help me with this steps step by step because i feel confused with this long message instructions 

[Pallipurath]

Hi,

Thank you for responding.

I am sorry to hear that its troubleshooting shared is bit confusing. I would request you to please follow the steps:

Access BIOS Setup

• Restart your computer.
• During startup, keep tapping the BIOS key F10.
• Watch for a message on screen like “Press F2 to enter Setup” to confirm the correct key

Enable Required Boot Options

• Go to the Advanced or Boot Options tab.
• Look for EFI Boot Sources or Legacy Boot Sources.
• Enable the option that matches your requirement (UEFI for modern OS, Legacy for older systems).

Check Secure Boot Settings

• Locate Secure Boot under Security or Boot options.
• If you need legacy boot, set Secure Boot to Disabled.
• If using UEFI, leave Secure Boot Enabled.

Save Changes and Exit

• After making changes, press the key shown at the bottom (often F10) for Save and Exit.
• Confirm when prompted.
• Your system will restart with the new settings

Reset BIOS Settings

• If issues persist, enter BIOS again.
• Look for Restore Defaults / Load Setup Defaults.
• Select it to reset all BIOS settings to factory defaults.
• Save and exit.

Please revert if its still confusing.

[yousef570]

 

 

Hey thank you for replying again but the boot can't be changed to enable i dont know why as the sentence is written with black which mean i cant hover or choose it with the arrow as it skips it so i can't choose to Activate the BIOS secure boot and i attached a photo explanation 

[Pallipurath]

Hi @yousef570,

Thank you for responding.

I would request you to please update the BIOS to the latest version available for your system. If the BIOS is already updated, then I would recommend downgrading it to the previous stable version and checking again to see if Secure Boot can be enabled.

Update BIOS:

• If the problem persists, check the manufacturer's website for any BIOS updates that may address your issue.
• Download and install the latest BIOS version if applicable. https://support.hp.com/au-en/products

Have a good day

[yousef570]

Hey thank you for replying i have a proplem with updating my bios as i can't find one for windows 11 version i find only windows 10 and each time i chase my device it gives me windows 11 version only from hp support link you sent in last respond

[Pallipurath]

Hi @yousef570

Thank you for responding.

I understand that you currently see only a Windows 10 BIOS version available for your device, even though you are using Windows 11. Please note that, for your model, HP has so far published the BIOS version only under Windows 10. I kindly request your patience while HP works on releasing the BIOS version for Windows 11.

Have a good day.

[yousef570]

Hey thank you for replying for the thousand time 

But is there any other solution other than waiting for hp to update the bios update page for windows 11 version,  and do you have any idea when will hp offer the windows 11 bios update version ? 

[Pallipurath · Accepted solution]

Hi @yousef570,

Thank you for responding.

Recover the BIOS using a key press combination

• Learn how to recover the BIOS using a key press combination.
• Many HP computers have an HP BIOS Restore tool that might be able to recover the BIOS from an earlier version and restore basic function. This tool might not be able to recover the BIOS, depending on the cause of the corruption.
• Note:
• This recovery process is not supported on computers with the HP Sure Start feature.

• Restoring the BIOS on HP Computers with a Key Press Combination
• Learn how to restore the BIOS on your HP computer with a key press combination.
•  
• Turn off the computer and be sure that the AC adapter is connected to power.
• Press and hold the Windows + b keys, and then simultaneously press the power button.
• 
• After 2 to 3 seconds, continue to press and hold the Windows + b keys, but release the power button. You might hear a series of beeps.
• If the HP BIOS Update screen is not displayed, repeat the previous steps but press the Windows + v keys. If the screen is still not displayed, your computer might not support the feature or there is a hard drive issue.
• If the power light turns off, the power button was held too long. Repeat the previous steps, making sure that you press and hold the power button for only 2 to 3 seconds.
• If a BIOS recovery message is displayed repeatedly, see Recover the BIOS using a USB recovery drive.
• If a message displays that the computer improperly shut down or a boot problem is detected, follow the on-screen instructions to resolve the error.
• If Windows starts, update to the latest BIOS version. Go to HP Consumer Notebook PCs - Updating the BIOS (Basic Input Output System) (Windows) or HP Business Notebook PCs - Updating the BIOS (Basic Input Output System) for more information.
• The HP BIOS Update screen is displayed and the recovery begins automatically.

If this recovery method fails, use another working computer to create a BIOS recovery flash drive to install the latest BIOS file.

https://support.hp.com/us-en/document/ish_3932413-2337994-16 Follow the Link for the recovery options.

Have a good day.