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‎12-19-2020 11:11 AM

HP Recommended
Product: NV-69

hello dear,

I close my EnVY laptop and after that I could not turn it on. It is hibernating by the way.

Than you

NV-69

1 REPLY 1

‎12-21-2020 09:32 AM

HP Recommended

@NV-69 

If you hold in the power button for 30 seconds or so, that should completely shut it down so you can restart it normally.



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