Please check this document to find the workaround solution for Print and Scan - HP Solution Center not working : Adobe Flash Player Error and Unable to scan
Resolve Windows 10 or update issues on HP computer or printer– Click Here
I close my EnVY laptop and after that I could not turn it on. It is hibernating by the way.
If you hold in the power button for 30 seconds or so, that should completely shut it down so you can restart it normally.
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