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‎03-10-2023 07:56 AM

HP Recommended
Product: HP Stream - 14-ds0013dx
Operating System: Microsoft Windows 10 in S Mode

Hi everyone! I been trying to download Windows 11 on my laptop. So first my laptop is asking to run a health check and soon after the file is downloaded and I try to open it and error message pops up saying " System Administrator has set policies to prevent this installation" so I don't know exactly what to do as i am the administrator. Anyone please help!

Category:
1 REPLY 1

‎03-10-2023 08:01 AM

HP Recommended

Hi:

 

You have a couple of problems:

 

1.  Your notebook's AMD A4-9120e Dual-Core processor does not meet W11's minimum AMD processor requirements of a Ryzen 3xxx series.

 

2.  You are running W10 in S-mode and you would need to switch out of S mode to install W11 or run any exe file not found in the Microsoft Store.

 

Here is how you can switch out of S-Mode...

 

Switching out of S mode in Windows - Microsoft Support

 

If you are interested in installing W11 on your PC as is (after you switch out of S-mode), you can read this discussion for how I upgraded several HP and Dell notebook and desktop PC's that did not meet the W11 hardware requirements to W11 22H2.

 

Re: Issues upgrading to windows 11 - HP Support Community - 8517912

 

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