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HP Recommended
HP Pavilion x360 - 14-cd0508na

Can anyone please help me in contacting HP to get the battery replaced in my HP Pavilion x360 - 14-cd0508na laptop. It is out of warranty making it look like it is impossible to pay to get the battery replaced.

1 REPLY 1
HP Recommended

@susan195 

 

Welcome to the HP Community Forum.

 

HP does not generally accept out-of-warranty repairs -- HP is not a general repair depot.

 

Certainly the battery can be changed out and replaced.

With a modicum of skill, you might decide to complete the task yourself.

If you wish, you can take or send the computer to a local repair house in your area.

 

Open

Maintenance and Service Guide

Product Name HP Pavilion x360 14m Convertible PC
Models: 14m-cd0xxx, 14-cd1xx, 14-cd0xxx, 14t-cd000, 14q-cd1xxx, 14t-cd100

 

Replacement Procedure and Part Number is on Page 35

Description Spare part number
3-cell, 41-WHr, 3.6-AHr, Li-ion battery
920070-856

 

 

Parts marked as available for purchase might be available > CHECK:  HP Parts Store

OR

When HP does not provide the part for retail purchase,

Use your search engine to find a compatible part number replacement at your favorite online store.

 

===============================================

HP Collection of “how-to” videos – Battery

 

Internal Batteries…

 

HP Support Channel - Collection of “how-to” videos

HP Video Gallery - YouTube

  • Use Categories to narrow the results. 
  • Select your Video

 

Example – Scroll down to Category 

HP PC Service Videos | Remove and Replace Parts

 

Cntrl-F   Search the page for Replace the Battery HP  or HP Battery

Find a similar model type to your system > Select and watch your Video

 

No Video for your exact system?

YouTube has many, many videos - expand your search beyond the HP gallery offerings...

 

===============================================

 

HP Device Home Page - References and Resources

Learn about your Device - Solve Problems

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Software / Drivers / Firmware Updates, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

Open

HP Pavilion 14-cd0000 x360 Convertible PC 

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.