how do I get the battery replaced in a HP Pavilion x360 - 14-cd0508na laptop

[susan195]

Can anyone please help me in contacting HP to get the battery replaced in my HP Pavilion x360 - 14-cd0508na laptop. It is out of warranty making it look like it is impossible to pay to get the battery replaced.

[Dragon-Fur]

@susan195 

Welcome to the HP Community Forum.

HP does not generally accept out-of-warranty repairs -- HP is not a general repair depot.

Certainly the battery can be changed out and replaced.

With a modicum of skill, you might decide to complete the task yourself.

If you wish, you can take or send the computer to a local repair house in your area.

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Maintenance and Service Guide

Product Name HP Pavilion x360 14m Convertible PC
Models: 14m-cd0xxx, 14-cd1xx, 14-cd0xxx, 14t-cd000, 14q-cd1xxx, 14t-cd100

Replacement Procedure and Part Number is on Page 35

Description Spare part number
3-cell, 41-WHr, 3.6-AHr, Li-ion battery 920070-856

Parts marked as available for purchase might be available > CHECK:  HP Parts Store

OR

When HP does not provide the part for retail purchase,

Use your search engine to find a compatible part number replacement at your favorite online store.

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HP Collection of “how-to” videos – Battery

Internal Batteries…

HP Support Channel - Collection of “how-to” videos

HP Video Gallery - YouTube

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Cntrl-F   Search the page for Replace the Battery HP  or HP Battery

Find a similar model type to your system > Select and watch your Video

No Video for your exact system?

YouTube has many, many videos - expand your search beyond the HP gallery offerings...

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HP Pavilion 14-cd0000 x360 Convertible PC 

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