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‎10-15-2022 05:33 PM - last edited on ‎10-15-2022 07:07 PM by Retired

HP Recommended
Product: HP EliteBook 8760w Base Model Mobile Workstation
Operating System: Microsoft Windows 7 (64-bit)

I am just getting back to an old project system.

I have a HP 8760 that I had an experimental (2940)  processor in and that seems to have caused motherboard issues. 

I have acquired a 8770 MB which is a physical match, but needs a different support card I also bought. 

The 8770 MB is untouched,  a 688746-001  and has a strip of reflective tape saying PROTECTED

When installed, I am getting a processor boot, but messages saying not initialized and a counting down warning that I expect would turn it into a dead board if not corrected.  I intend to install a 3612QM when upgrading the system. It is rumored to be compatible with both the QM76 and QM77  chipsets. 

I have been pointed to a piece of HP service software that is supposed to take care of this, but I was unable to find the correct SP package or any directions on how to use it if found. 

Is there any more current information that might address this issue? 

 

Thanks

   - - Scott Replacement MB label

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