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‎06-05-2024 03:56 AM - last edited on ‎06-05-2024 12:15 PM by Retired

HP Recommended
Product: HP EliteBook 820 G3 Base Model Notebook PC

my universal serial bus controller is not working and has an error code of 10. 

GuyOnPhilippine_1-1717581212734.png

GuyOnPhilippine_2-1717581257034.png

 

 

(This device cannot start. (Code 10)

{Operation Failed}
The requested operation was unsuccessful.)

i want to update it so it will work again and if i try to update it says the best drivers are already installed even tho its not working. 

GuyOnPhilippine_0-1717581183991.png

how do i update it in another way that is safe?

 

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