cancel
Showing results for 
Search instead for 
Did you mean: 
koidera
New member
1 0 0 0
Message 1 of 4
543
Flag Post

how-identify-driver-should-installed

HP Recommended
15-bs0xx
Microsoft Windows 10 (64-bit)

Previously I have taken backup of my all drivers by [code]dism /online /export-driver /destination:C:\drivers-backup[/code]

They were working fine in Windows 10 Home Edition.
and restored them as shown [URL="https://www.top-password.com/blog/backup-and-restore-device-drivers-in-windows/#:~:text=%20How%20to%...]
I now thought I should upgrade things to latest drivers.So I downloaded every thing from HP website.

My laptop has device drivers available here
[url]https://support.hp.com/us-en/drivers/selfservice/hp-15-bs000-laptop-pc/15551412/model/17033445?sku=2...]
Model Number HP Laptop 15-bs0xx

I went on above link and downloaded all the device drivers.
But when I try to install them then in a couple of cases I get message it is not compatible with device.

[CODE]\Bios\HP Notebook System BIOS Update Intel Processors - sp100871.exe
\Bios\HP Notebook System BIOS Update Intel Processors - sp88564.exe
\Diagnostic\HP PC Hardware Diagnostics UEFI - sp99005.exe
\Diagnostic\HP Windows Hardware Diagnostics - sp95550.exe

\Driver Audio\did not worked
\Driver Audio\Realtek HighDefinition HD Audio Driver - sp79991.exe
\Driver Audio\Realtek HighDefinition HD Audio Driver Windows 10 v1709 - sp83941.exe
\Driver Audio\Realtek HighDefinition HD Audio Driver Windows 10 v1803 - sp88302.exe
\Driver Audio\Realtek HighDefinition HD Audio Driver Windows 10 v1809 - sp93151.exe
\Driver Audio\did not worked\Realtek HighDefinition HD Audio Driver Windows 10 v1903 - sp98419.exe
\Driver Graphics\AMDIntel Switchable Graphics Driver - sp79989.exe
\Driver Graphics\AMDIntel Switchable Graphics Driver Windows 10 v1709 - sp83937.exe
\Driver Graphics\AMDIntel Switchable Graphics Driver Windows 10 v1803 - sp88298.exe
\Driver Graphics\AMDIntel Switchable Graphics Driver Windows 10 v1809 - sp93147.exe
\Driver Graphics\AMDIntel Switchable Graphics Driver Windows 10 v1903 - sp96699.exe
\Driver Graphics\download list.txt
\Driver Graphics\Intel HighDefinition HD Graphics Driver Braswell Broadwell Windows 10 v1903 - sp96700.exe
\Driver Graphics\Intel HighDefinition HD Graphics Driver Braswell Windows 10 v1703 - sp80466.exe
\Driver Graphics\Intel HighDefinition HD Graphics Driver Kaby Lake Skylake Windows 10 v1803 - sp88295.exe
\Driver Graphics\Intel HighDefinition HD Graphics Driver Kaby Lake Skylake Windows 10 v1809 - sp93342.exe
\Driver Graphics\Intel HighDefinition HD Graphics Driver Sky LakeKaby LakeApollo LakeGemini Lake Windows 10 v1903 - sp96704.exe
\Driver Graphics\Intel HighDefinition HD Graphics Driver - sp79986.exe
\Driver Graphics\Intel HighDefinition HD Graphics Driver 405400 Braswell Windows 10 v1809 - sp93146.exe
\Driver Graphics\Intel HighDefinition HD Graphics Driver 405400 Braswell Windows 10 v1809 - sp95255.exe
\Driver Graphics\Intel HighDefinition HD Graphics Driver 5xx6xx Kaby Lake Skylake Windows 10 v1709 - sp83935.exe
\Driver Keyboard Mouse Input Devices\HP Wireless Button Driver Windows 10 v1709 - sp86704.exe
\Driver Keyboard Mouse Input Devices\HP Wireless Button Driver Windows 10 v1803 - sp88834.exe
\Driver Keyboard Mouse Input Devices\HP Wireless Button Driver Windows 10 v1809 - sp95669.exe
\Driver Keyboard Mouse Input Devices\Synaptics TouchPad Driver - sp81891.exe
\Driver Keyboard Mouse Input Devices\Synaptics TouchPad Driver Windows 10 v1709 - sp83943.exe
\Driver Keyboard Mouse Input Devices\Synaptics TouchPad Driver Windows 10 v1803 - sp88304.exe
\Driver Keyboard Mouse Input Devices\Synaptics TouchPad Driver Windows 10 v1809 - sp93153.exe
\Driver Keyboard Mouse Input Devices\Synaptics TouchPad Driver Windows 10 v1903 - sp98933.exe
\Driver Network\Intel Bluetooth Driver - sp100382.exe
\Driver Network\Intel Bluetooth Driver Legacy - sp84212.exe
\Driver Network\Intel Bluetooth Driver Legacy - sp87428.exe
\Driver Network\Intel WLAN Driver - sp92246.exe
\Driver Network\Intel WLAN Driver - sp99225.exe
\Driver Network\Realtek Local Area Network LAN Driver - sp79410.exe
\Driver Network\Realtek Local Area Network LAN Driver Windows 10 v1703 - sp80468.exe
\Driver Network\Realtek Local Area Network LAN Driver Windows 10 v1709 - sp84012.exe
\Driver Network\Realtek Local Area Network LAN Driver Windows 10 v1803 - sp88303.exe
\Driver Network\Realtek Local Area Network LAN Driver Windows 10 v1809 - sp93152.exe
\Driver Network\Realtek Local Area Network LAN Driver Windows 10 v1903 - sp96687.exe
\Driver Network\Realtek RTL8723BE Bluetooth Drivers - sp82221.exe
\Driver Network\Realtek RTL8723BERTL8188EE 80211bgn Wireless LAN Drivers - sp82801.exe
\Driver Network\Realtek RTL8xxx Wireless LAN Drivers - sp88574.exe
\Driver Network\Realtek RTL8xxx Series Bluetooth Driver - sp100556.exe
\Driver Network\Realtek RTL8xxx Wireless LAN Drivers - sp96885.exe
\Driver Storage\Intel Rapid Storage Technology Driver Broadwell Windows 10 v1709 - sp83902.exe
\Driver Storage\Intel Rapid Storage Technology Driver Kaby Lake Skylake Windows 10 v1709 - sp83901.exe
\Driver Storage\Intel Rapid Storage Technology Driver Kaby Lake Windows 10 v1803 - sp88293.exe
\Driver Storage\Intel Rapid Storage Technology Driver Kaby Lake Windows 10 v1809 - sp93141.exe
\Driver Storage\Intel Rapid Storage Technology Driver Skylake Windows 10 v1803v1809 - sp88292.exe
\Driver Storage\Intel Rapid Storage Technology Driver SkylakeKaby Lake Windows 10 v1709v1803v1809v1903 - sp98976.exe
\Driver Storage\Intel Rapid Storage Technology Driver SkyLakeKabyLake Windows 10 v1903 - sp96711.exe
\Driver Storage\Intel Rapid Storage Technology Driver - sp79402.exe
\Driver Storage\Realtek Card Reader Driver Windows 10 v1903 - sp96690.exe
\Driver Storage\Realtek Card Reader Driver - sp79408.exe
\Driver Storage\Realtek Card Reader Driver Windows 10 v1703 - sp80467.exe
\Driver Storage\Realtek Card Reader Driver Windows 10 v1709 - sp83940.exe
\Driver Storage\Realtek Card Reader Driver Windows 10 v1803 - sp88301.exe
\Driver Storage\Realtek Card Reader Driver Windows 10 v1809 - sp93149.exe
\Driver Storage\Seagate Hard Drive Firmware Update - sp91950.exe
\Firmware\Seagate Hard Drive Firmware Update - sp91950.exe
\Firmware\seagate hard drive firmware.txt
\Firmware Chipset\Intel Platform ME Firmware Update - sp100251.exe
\HP Cloud Recovery Tool\how to use.txt
\HP PC hard ware diagnostics\HP PC Hardware Diagnostics Windows - sp100075.exe
\Intel Chipset Installation Utility and Driver\HP PC Hardware Diagnostics Windows - sp100075.exe
\Intel Chipset Installation Utility and Driver\Intel Chipset Installation Utility and Driver Kaby Lake Skylake Braswell Apollo Lake Windows 10 v1803 - sp88281.exe
\Intel Chipset Installation Utility and Driver\Intel Chipset Installation Utility and Driver Skylake Kaby Lake Braswell Apollo Lake Gemini Lake Windows 10 v1809 - sp93134.exe
\Intel Chipset Installation Utility and Driver\Intel Chipset Installation Utility and Driver - sp79397.exe
\Intel Chipset Installation Utility and Driver\Intel Chipset Installation Utility and Driver Windows 10 v1703 - sp80477.exe
\Intel Chipset Installation Utility and Driver\Intel Chipset Installation Utility and Driver Windows 10 v1709 - sp83858.exe
\Intel Chipset Installation Utility and Driver\Intel Dynamic Platform and Thermal Framework Client Driver Braswell - sp79399.exe
\Intel Chipset Installation Utility and Driver\Intel Dynamic Platform and Thermal Framework Client Driver Braswell Windows 10 v1703 - sp80462.exe
\Intel Chipset Installation Utility and Driver\Intel Dynamic Platform and Thermal Framework Client Driver Braswell Windows 10 v1709v1803 - sp83896.exe
\Intel Chipset Installation Utility and Driver\Intel Dynamic Platform and Thermal Framework Client Driver Kaby Lake Apollo Lake Windows 10 v1803 - sp88283.exe
\Intel Chipset Installation Utility and Driver\Intel Dynamic Platform and Thermal Framework Client Driver Kaby Lake Windows 10 v1709 - sp83893.exe
\Intel Chipset Installation Utility and Driver\Intel Dynamic Platform and Thermal Framework Client Driver Sky LakeKaby LakeBraswellApollo Lake Windows 10 v1903 - sp96724.exe
\Intel Chipset Installation Utility and Driver\Intel Dynamic Platform and Thermal Framework Client Driver Skylake Apollo Lake Windows 10 v1709 - sp83894.exe
\Intel Chipset Installation Utility and Driver\Intel Dynamic Platform and Thermal Framework Client Driver Skylake Broadwell Windows 10 v1803 - sp88284.exe
\Intel Chipset Installation Utility and Driver\Intel Dynamic Platform and Thermal Framework Client Driver Skylake Kaby Lake Braswell Apollo Lake Windows 10 v1809 - sp93135.exe
\Intel Chipset Installation Utility and Driver\Intel Dynamic Platform and Thermal Framework Client Driver - sp79398.exe
\Intel Chipset Installation Utility and Driver\Intel Management Engine Interface MEI Driver Kaby Lake Skylake Broadwell Windows 10 v1709 - sp83900.exe
\Intel Chipset Installation Utility and Driver\Intel Management Engine Interface MEI Driver Kaby Lake Skylake Windows 10 v1803 - sp88289.exe
\Intel Chipset Installation Utility and Driver\Intel Management Engine Interface MEI Driver Kaby Lake Skylake Windows 10 v1809 - sp93140.exe
\Intel Chipset Installation Utility and Driver\Intel Management Engine Interface MEI Driver Kaby LakeSkylake Window 10 v1703 - sp80465.exe
\Intel Chipset Installation Utility and Driver\Intel Management Engine Interface MEI Driver Sky LakeKaby Lake Windows 10 v1903 - sp96713.exe
\Intel Chipset Installation Utility and Driver\Intel Management Engine Interface MEI Driver - sp79401.exe
\Intel Chipset Installation Utility and Driver\Intel Management Engine Interface MEI Driver Windows 10 v1803 - sp87981.exe
\Intel Chipset Installation Utility and Driver\Intel Trusted Execution Engine Interface Driver Braswell Window 10 v1703 - sp80464.exe
\Intel Chipset Installation Utility and Driver\Intel Trusted Execution Engine Interface Driver Braswell Windows 10 v1709v1803v1809v1903 - sp96710.exe
\Intel Chipset Installation Utility and Driver\Intel Trusted Execution Engine Interface Driver - sp79400.exe
\Intel Chipset Installation Utility and Driver\Intel Trusted Execution Engine Interface TXEI Driver Update - sp82668.exe
\Software\HP Audio Switch Software Update - sp96765.exe
\Software Multimedia\CyberLink Power Media Player Software - sp79320.exe
\Software Solutions\HP Image Enhancement for System Logon - sp82019.exe
\Software Solutions\HP Orbit - sp80951.exe
\Software Solutions\HP Recovery Manager Update - sp81254.exe
\Software Solutions\HP Support Assistant - sp95226.exe
\Software Solutions\HP System Event Utility - sp88257.exe
\Software Solutions\Push Button Reset Update - sp100307.exe
\Utility\HP Connection Optimizer - sp100862.exe
[/CODE]

My OS version is Windows 10 Pro , 64 bit.
[CODE]
BuildNumber Version
--------------- ------------ ----------- -------------- ------------ -------
19041 10.0.19041
[/CODE]

 

I discussed this here https://www.tenforums.com/drivers-hardware/159823-how-identify-driver-should-installed.html#post1955... I was suggested to ask on HP forum.

3 REPLIES 3
IT_WinSec
Level 15
Level 15
10,021 9,918 802 3,895
Message 2 of 4
Flag Post
HP Recommended

Hello @koidera 

 

Welcome !

 

If you perform fresh clean Windows installation, most drivers (if not all) will be installed for you automatically via Windows Update mechanism.

 

If your Windows is already installed (not a new installation) and if you believe you should update something, you can use HP Support Assistant which will get specific information for your device and supply drivers/BIOS for your model. Here is more information:

>> https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html

>> https://support.hp.com/us-en/document/c03467905

 

You do not need to manually hunt for driver updates.

 

Note that if you HP or Microsoft believe there is an urgent/critical update for your machine (including BIOS/driver update), this will automatically get pushed to your device via the regular Windows Update mechanism.

 

Hope this helps.

>> Your FEEDBACK is important. Click below on Accept As Solution or ThumbUp+ buttons if my comments helped or to say thanks <<
*** I work for HP *** I express personal opinion only *** HP Expert - Volunteer since 2013
0 Kudos
koid32
New member
2 1 0 1
Message 3 of 4
Flag Post
HP Recommended

I posted the above question for increasing my knowledge. I have 5-6 HP laptops with me and they have Windows 7,Windows 8, Windows XP and Windows 10. I keep formatting the systems clean installations. So I wanted to know for future the process of downloading device driver and installing. Immediately after a fresh install I have restored drivers from a backup. So this had worked. The reason I posted the question is I wanted to help people who are in my friend circle various devices and drivers on HP devices so I just wanted to get myself familiarized with the process of identifying correct driver from the download section which gives a lot of drivers.

 

Also I have a problem I had to create new account on hp forum koid32 I could not login with the previous user name koidera 

I have same email associated with at least 3 usernames on HP forum. When ever I try to login to reply original question It says the account does not exist so I had to create this new account.

Tags (1)
IT_WinSec
Level 15
Level 15
10,021 9,918 802 3,895
Message 4 of 4
Flag Post
HP Recommended

Hello @koid32 @koidera 

 

The statement posted above is valid:

 

  • For Windows 10 -> If you perform fresh clean Windows installation, most drivers (if not all) will be installed for you automatically via Windows Update mechanism.
  • For anything specific you may be missing, it should be manually downloaded/taken from support.hp.com -> Drivers download section
  • Business class devices (commercial devices) have even better mechanism to download and install drivers , known as HP app HP Image Assistant >> https://support.hp.com/us-en/document/c05820785
  • Windows 7 and 8 -> you may need to manually download the drivers from support.hp.com -> Drivers download section

 

If your Windows is already installed (not a new installation) and if you believe you should update something, you can use HP Support Assistant which will get specific information for your device and supply drivers/BIOS for your model. Here is more information:

>> https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html

>> https://support.hp.com/us-en/document/c03467905

 

 

Best recovery option in my opinion in the system image methods (creation/recovery). Windows nowadays have this methods. It creates an exact copy of your entire drive/partitions and restores them the way it was from the time of back up. This means all - files, settings, registry, data, etc... everything. You need an external HDD to store the image on. More info can be found here

>> https://answers.microsoft.com/en-us/windows/forum/windows_10/how-to-create-a-system-image-in-windows...

>> https://www.windowscentral.com/how-make-full-backup-windows-10

 

 

Hope this helps.

>> Your FEEDBACK is important. Click below on Accept As Solution or ThumbUp+ buttons if my comments helped or to say thanks <<
*** I work for HP *** I express personal opinion only *** HP Expert - Volunteer since 2013
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation