Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

how to activate Microsoft office home & student which actually includes in Hp laptop

HP Recommended
envy x360 13-ay0045au
Microsoft Windows 10 (64-bit)

hi, recently I bought brand new Hp envy x360 13-ay0045au  laptop it comes with free Microsoft office Home & student I dont know how to activate it. i tried many ways  but i can't get it installed and activate.... hope you understand my query and comes back appropriate solution.



Thank you 


Level 16
Level 16
30,523 30,430 2,778 6,716
Message 2 of 2
Flag Post
HP Recommended


First off, the version of Office that comes preloaded on HP PCs is a trial version, and since that expires, it does NOT activate.

IF you are trying activate that version, you will not succeed.

Second, if you believe that you purchased Office included with your HP PC, then you will have to contact HP Customer Support directly because we here can not assist you in that activation.


HP contact info:

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation