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- how to change build id using dmi tool

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03-31-2020 12:18 PM
well i got inbuilt .Build id 17ww but my recovery media is given by hp is 18ww and even cloud media is too 18ww.. thats why i want to edit my build id so that i can recover my laptop. i already used and reached the HP CONFIDENTIAL page from there i dont know how to change my build id plz help
04-01-2020 02:09 PM
HP no longer distributes their DMI tool.
If you want this done now, you would have to contact an HP Repair or Service Center.
If you live in the U.S., here is a link to the HP Service Repair Centers:
https://www.service-center-locator.com/hp-hewlett-packard/hp-hewlett-packard-service-center.htm
If you live outside the U.S., here is a link to HP Service Centers, by Country/Region: https://support.hp.com/in-en/service-center
Good Luck
I am a volunteer and I do not work for, nor represent, HP