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- Notebooks
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12-12-2018 02:43 PM
That is some "old, dusty" Word software.
Regardless, this error has been around since at least 2008 - and it has naught to do with your "HP" brand computer. It is more a "Windows" and "Office" issue that can happen on a variety of computers and installation.
I did find recent mention of the problem in the Microsoft forum thread:
Answer provided by Doug Robbins - Word MVP dated June 22, 2018
Excerpt:
Start Word and then use File>Open and browse to and select the document that you want to open.
Suggestion:
If Doug's answer helps you, be sure to click his "Did this solve your problem" Yes button on the Microsoft thread.
The thread is long, convoluted, and filled with comments and possible solutions. It is at least worth your time to take a look at what customers have to say about the issue.
Good Luck.
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