how to fix Failure ID: Q4GASM-94GA72-XD7URG-60XU03 for Product ID: W0U07AV

[Eldad-Santos]

how to fix Failure ID: Q4GASM-94GA72-XD7URG-60XU03 for Product ID: W0U07AV

[banhien]

@Eldad-Santos 

For HDD.

Sadly to say: Most of the time the 24 char disk failure id indicates the HDD is failing and it needs to be replaced.. Is it still under warranty ? If NOT, you have to replace yourself then rebuild your machine.

For (original) Windows 10. Please use Cloud Recovery tool:

               https://support.hp.com/au-en/document/c06162205

For Battery:

         ditto, please replace battery.

Regards.

[Eldad-Santos]

how can i recover my data then??

[banhien]

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@Eldad-Santos wrote:

how can i recover my data then??

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@Eldad-Santos 

After getting your machine back, given mot much damages for your HDD, you can mount HDD as external HDD and get data back from there or you can use other computer to get data back.

You can use

           https://www.amazon.com.au/StarTech-com-SATA-Drive-Adapter-Cable/dp/B00HJZJI84

  or     https://www.mwave.com.au/hdds/external-hdd-enclosures

Regards.