cancel
Showing results for 
Search instead for 
Did you mean: 
New member
3 1 0 0
Message 1 of 4
104
Flag Post

how to fix Failure ID: Q4GASM-94GA72-XD7URG-60XU03 for Product ID: W0U07AV

HP Recommended
HP Notebook - 15t-ay100 CTO
Microsoft Windows 10 (64-bit)

how to fix Failure ID: Q4GASM-94GA72-XD7URG-60XU03 for Product ID: W0U07AV

3 REPLIES 3
Level 19
Level 19
88,571 88,456 11,306 24,281
Message 2 of 4
Flag Post
HP Recommended

@Eldad-Santos 

 

For HDD.

 

Sadly to say: Most of the time the 24 char disk failure id indicates the HDD is failing and it needs to be replaced.. Is it still under warranty ? If NOT, you have to replace yourself then rebuild your machine.

 

For (original) Windows 10. Please use Cloud Recovery tool:

 

               https://support.hp.com/au-en/document/c06162205

 

For Battery:

 

         ditto, please replace battery.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Author
New member
3 1 0 0
Message 3 of 4
Flag Post
HP Recommended

how can i recover my data then??

Reply
0 Kudos
Level 19
Level 19
88,571 88,456 11,306 24,281
Message 4 of 4
Flag Post
HP Recommended

@Eldad-Santos wrote:

how can i recover my data then??


@Eldad-Santos 

 

After getting your machine back, given mot much damages for your HDD, you can mount HDD as external HDD and get data back from there or you can use other computer to get data back.

 

You can use

 

           https://www.amazon.com.au/StarTech-com-SATA-Drive-Adapter-Cable/dp/B00HJZJI84

  or     https://www.mwave.com.au/hdds/external-hdd-enclosures

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation