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×InformationHP Solution Center Adobe Flash player error
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InformationFix Windows 10 Update IssuesResolve Windows 10 or update issues on HP computer or printer– Click Here
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how to fix Failure ID: Q4GASM-94GA72-XD7URG-60XU03 for Product ID: W0U07AV
12-10-2020 01:47 PM

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how to fix Failure ID: Q4GASM-94GA72-XD7URG-60XU03 for Product ID: W0U07AV
12-10-2020 01:51 PM

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For HDD.
Sadly to say: Most of the time the 24 char disk failure id indicates the HDD is failing and it needs to be replaced.. Is it still under warranty ? If NOT, you have to replace yourself then rebuild your machine.
For (original) Windows 10. Please use Cloud Recovery tool:
https://support.hp.com/au-en/document/c06162205
For Battery:
ditto, please replace battery.
Regards.
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12-10-2020 01:59 PM

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how can i recover my data then??
12-10-2020 02:09 PM

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@Eldad-Santos wrote:how can i recover my data then??
After getting your machine back, given mot much damages for your HDD, you can mount HDD as external HDD and get data back from there or you can use other computer to get data back.
You can use
https://www.amazon.com.au/StarTech-com-SATA-Drive-Adapter-Cable/dp/B00HJZJI84
or https://www.mwave.com.au/hdds/external-hdd-enclosures
Regards.
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