• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎12-09-2024 04:41 AM

HP Recommended
Operating System: Microsoft Windows 11

i recently downloaded an update and keep getting the error message that a security setting is detecting cpuz136_x64.sys as a vulnerable driver and is blocking it from loading.   I have been having issues getting on some websites but not sure if this is related.  Appreciate if anyone has found a solution to determine how to stop the error from loading and is it critical for the operation of my laptop.  Thank you. 

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-09-2024 08:24 AM

HP Recommended

Hi @Kay_Marz 

 

You have installed the CPU-Z program, it has nothing to do with a windows configuration, it fails because it may be corrupted, uninstall the program, it is not necessary to have this program always installed on the computer. It may also be that you have installed a CPU-Z program already infected with a virus.

 

 

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎12-09-2024 08:24 AM

HP Recommended

Hi @Kay_Marz 

 

You have installed the CPU-Z program, it has nothing to do with a windows configuration, it fails because it may be corrupted, uninstall the program, it is not necessary to have this program always installed on the computer. It may also be that you have installed a CPU-Z program already infected with a virus.

 

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.