• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended

hellooo!

 

 

the problem is diffcult to face even afrer the work of the form 

of how to fix the prblem ??

 

huge mage of the problem in the mangement of devices : 

 

 

 

 

I do an update but tell me windows has found the driver but has encountered a error

in trying to install , if you know the manufacturer of your device yo can visit its

site and search the support sevtion about the drivers 

 

and I connect the USB key on the port usb on the device with a mouse pounter pointing the color of red 

or laser underneath it as it works but i move it never move with the light under which it is fully operational.

 

I speak the Arabic language , and this is all the words of the translation of Googele, and excuse me for mustakes. 

 

Ty.

 

 

4 REPLIES 4
HP Recommended

@Hossam-sa

 

This is a great location to get assistance! I read your post and see that you are getting error code 43 on your computer. I would like to help you resolve this issue. 

 

However, I will need a few details to provide an accurate solution,

  • Please provide the computer product number or model number?

Meanwhile:

  • Uninstall the USB controllers and restart the computer.
  • Right-click on select update driver software on the unknown devices to automatically detect and update the drivers.

Reply with the result of the above-mentioned steps, for further assistance.

 

Cheers.

 

Sandytechy20
I am an HP Employee

HP Recommended

Thank you

 

 

but none of the following methods have been tested 

 

 

Here's my model : Hp ProBook 6460b 

HP Recommended

thank you

 

 

but none of the following methods have been tested 

 

Here's my model : HpProBook 6460b

HP Recommended

Thanks for the reply and trying the suggested step. Recommend you refer to this Microsoft Forums post for other solutions recommended to resolve the issue you are facing. 

Hp ProBook 6460b is classified as a Commercial unit. Our Commercial team does not provide assistance via Forums. If you require further assistance, you will need to contact our Commercial Support team via web form http://www8.hp.com/us/en/contact-hp/business-support.html.

 

Hope this helped. 

Chimney_83
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.