• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Laptop PC 15-dw3000 (1A3Y7AV)
Microsoft Windows 11

so i cant play anything or do anything remotely intensive with the laptop, at first I didn't know but some good folks let me know my CPU was power throttling, and I don't know how to fix it, I repasted the CPU and GPU, I have the laptop on a cooling pad, and still whenever i boot into a game it starts out great with 60 fps or so then after that it drops to like 15 I have recordings on this too, idk what to do, and i would really appreciate any help, the laptop has the i7-1165g7 and the mx450, I really need any help please.

13 REPLIES 13
HP Recommended

Hello @crankylama 

Sorry to hear that you are having problems ... I would like to help you.

(1) Check your system at --->>> Can You RUN it

- Enter:  Batman: Arkham City

- Click button <Can You Run It?>

 

ub6424_0-1661190730041.png

 

(2) Please report your results

HP Recommended

yes it says i can run it, and i think the issue is fixed now someone on reddit gave me a file called noDPTF stand for dynamic platform and thermal framework it added something to the registry, then we made some setting in throttle stop, and the now it feels like there is no cap on the CPU, its safe tho right?  

HP Recommended

Hello @crankylama 

 

I want the check your current system configuration.

 

(1) Run    msinfo32

- Select <System Summary>:

--->>> copy/paste to following key/values pairs:

 

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

BIOS Version/Date

 

(2) Start windows <device manager>

- Open <Disk drives>

- Open <Display adapters>

- Open <Monitors>

- Open <Network adapters>

- Open <Sound, video and game controllers>

--->>> Send screenshot

 

(3Please report your results

HP Recommended

image.pngimage.png

HP Recommended

Hello @crankylama 

 

Please follow instructions ...

 

(1) Install/Update

Intel Chipset Installation Utility and Driver

10.1.18793.8276 Rev.A1.0 MBMay 29, 2022Download

Intel Dynamic Tuning Driver - Tiger Lake

8.7.10700.22502 Rev.A16.3 MBMay 30, 2022Download

Intel Management Engine Interface (MEI) Driver

2120.100.0.1085 Rev.A20.6 MBMay 30, 2022Download

Intel Serial IO Driver

30.100.2129.8 Rev.A1.2 MBMay 31, 2022Download

Intel Gaussian and Neural Accelerator Driver

3.0.0.1400 Rev.A1.0 MBJun 9, 2022Download

 

(2) Reboot

(3) Install/Update

Realtek High-Definition (HD) Audio Driver

6.0.9254.1 Rev.A406.7 MBNov 11, 2021Download

NVIDIA High-Definition (HD) Graphics Driver

30.0.15.1179 Rev.A1018.7 MBMay 31, 2022Download


(4) Reboot and test

(5) Please report your results

HP Recommended

1. Make Sure Your Computer Has Enough Room To Expel Heat:
While facing power limit throttling, the first thing to check is your computer system setup. It will help ensure that the airflow is not restricted by anything like a wall, mat, or anything else. If you are using the laptop, then the cushion on which you have kept your laptop can also restrict the airflow.

This acts as blockage and does not allow the proper airflow, which is important to regulate the system’s temperature. Hence, you should ensure that your computer has enough room to expel heat from all sides.

2. Keep Your Computer Away From Vents, Windows, And Other Producers Of Heat:
If your computer system is kept in a warm area, then the power limit throttling can occur. Ensure that your system is not exposed to direct sunlight or high-temperature areas. It can increase the temperature of the system and cause power throttling.

That is why it is advised to keep your system away from vents, windows, and other areas that can produce heat. So, from these two methods, it is clear that the positioning and setup of the system play a crucial role; you can not keep it anywhere.

 

Regards,
John

HP Recommended

Hello @crankylama please report your results

HP Recommended

hello sorry about about my late reply, but those drivers were one of the ones causing the issue, because they dynamically power throttled the laptop, and that's what the program i used removed so i don't  want to make the performance worse again, but i am having really bad battery life even before the no dptf fix, so whats up with that? ever since i reinstalled windows it has been awful also the laptop is really slow on bootup it like stutters and takes a while to be responsive

HP Recommended

Hello @crankylama 

 

(1) Test your hardware Using the HP PC Hardware Diagnostics (UEFI)

--->>> Perform <all> tests !

https://support.hp.com/us-en/document/ish_2854458-2733239-16

See section <Running HP PC Hardware Diagnostics UEFI tests when Windows doesn't start>

 

See how it works:

https://www.youtube.com/watch?v=14GKIpGPNRM

 

(2) Please report your results ( error messages, take pictures )

This video shows how to test your HP computer hardware using HP PC Hardware Diagnostics UEFI. If you suspect that your computer has hardware issues, follow the steps in this video to isolate and identify them using the HP PC Diagnostics UEFI. Chapters: 00:00 Introduction 00:18 Download and install
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.