how to fix "System Board (00A) error

[efrainp96]

How to Fix “System Board OOA” or “Missing System Information” or “Product Information Not Valid” HP

[visruth]

Unfortunately we cannot help you in any way, Sorry.

You've to contact HP technical support in your region, to re-tattoo the hardware hashes and product details into the BIOS chip with their propriety HP DMI tools.

http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

[efrainp96]

ok thanks for responding Ill try the link

[visruth]

You're welcome.

[efrainp96]

Is there an another way contacting them because the other one just has me going circles . I just need to talk with an actual person

[visruth]

I've only this one more to offer,
Phone assist: http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

[efrainp96]

thanks again

[visruth]

You're very welcome.

[visruth]

This is a peer-to-peer public support forum where all of us are end users like you helping each other. We are just volunteers and do not work for HP

HP has no OFFICIAL presence here

You need to contact HP technical support directly to get this sorted.

https://support.hp.com/in-en/document/c01443496

No other way we are aware of.

[epaz771]

yeah ive tried contacting them through your link it just keeps me going through the same trouble shooter. I did however find this( https://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/product-information-is-not-valid/td-p/5750284) link which is moreless whats been helping solve my problem Im now trying to find the version HPBQ138.exe that pertains to my laptop since Im getting a error message when i try running the one i found