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Locked

‎07-04-2014 12:39 AM - edited ‎07-04-2014 12:41 AM

HP Recommended

Hi. I have an office laptop on the work, where somebody set up password. I need to install virtual machine on vmware Workstation, but guest OS won`t start, saying something like: "turn on vtd-option in bios". tried to do so, but bios is locked. I tried also to remove on a few hours batery, with no luck. Could you help me, please?

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-04-2014 12:44 AM - edited ‎07-04-2014 12:45 AM

HP Recommended

Hi,

 

Unfortunately,  business machines such as Probooks or Elitebooks have more stringent security than consumer models - they don't produce 'halt codes', the password cannot be derived from the Serial No. and the code is stored in non-volatile memory so removing the RTC battery will not reset the password in this case.

 

If you Contact HP Business support, they should be able to help.

 

Regards,

 

DP-K

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Windows Insider MVP

View solution in original post

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4 REPLIES 4

‎07-04-2014 12:44 AM - edited ‎07-04-2014 12:45 AM

HP Recommended

Hi,

 

Unfortunately,  business machines such as Probooks or Elitebooks have more stringent security than consumer models - they don't produce 'halt codes', the password cannot be derived from the Serial No. and the code is stored in non-volatile memory so removing the RTC battery will not reset the password in this case.

 

If you Contact HP Business support, they should be able to help.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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‎07-04-2014 12:56 AM

HP Recommended

thank you very much.

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‎07-04-2014 12:57 AM

HP Recommended

Hi,

 

You're welcome :generic:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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‎12-19-2017 08:32 PM

HP Recommended
So can i log in
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