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jay248
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Message 1 of 2
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how to show if my product is refurb

HP Recommended

i need to know if my product is refurb link anyone?

 

1 REPLY 1
Paul_Tikkanen
Level 21
Level 21
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Message 2 of 2
Flag Post
HP Recommended

Hi:

 

If the notebook was refurbished by HP, there will be an 'R' as the last character of the product number.

 

For example:

 

If the product number looks like this, the notebook was not refurbished.   5ES85EA#ABA

 

If the product number looks like this, the notebook was refurbished by HP.   5ES85EAR#ABA

 

 

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