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- HP Community
- Notebooks
- Notebook Software and How To Questions
- how to turn on the fingerprint scanner on Probook 450 g8

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12-10-2023 12:48 AM
Good afternoon, please tell me how to turn on the fingerprint scanner on Probook 450 g8.
I downloaded and installed all the software presented on the site - but it did not give any result!
Solved! Go to Solution.
Accepted Solutions
12-10-2023 10:37 AM
Welcome to the HP Community --
I don't read the language -- I suspect,. based on the familiar looking format in the illustration, that the message is saying that a fingerprint reader is not detected in your system.
What?
Fingerprint sensors of this type -- little "box" -- can be a "real" fingerprint reader OR -- on a computer where there is not a fingerprint reader installed -- a blank cover plate placed over the hole where a fingerprint reader would be located.
True -- from the outside, cover plate and sensor look the same.
True - Software cannot help if there is no hardware.
Example - Fingerprint Reader - Box type - Check / Verify
NOTE: This example is also relevant to your keyboard - Maintenance and Service Guide - Page 12
Device_Manager_Generic_Biometrics_Fingerprint_Camera_1
=-\=-\=-\=-\=-\=-\=-\=-\=-\=-\=-\=-\=-
References / Resources
HP Device Home Page - References and Resources
Learn about your Device - Solve Problems
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, Security & Viruses, Software and Drivers, Setup & User Guides, Product Specifications, Accounts and Registration, Warranty & Repair
Open
HP ProBook 450 G8 Notebook PC (1A893AV)
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click my Post "Accept as Solution"
12-10-2023 10:37 AM
Welcome to the HP Community --
I don't read the language -- I suspect,. based on the familiar looking format in the illustration, that the message is saying that a fingerprint reader is not detected in your system.
What?
Fingerprint sensors of this type -- little "box" -- can be a "real" fingerprint reader OR -- on a computer where there is not a fingerprint reader installed -- a blank cover plate placed over the hole where a fingerprint reader would be located.
True -- from the outside, cover plate and sensor look the same.
True - Software cannot help if there is no hardware.
Example - Fingerprint Reader - Box type - Check / Verify
NOTE: This example is also relevant to your keyboard - Maintenance and Service Guide - Page 12
Device_Manager_Generic_Biometrics_Fingerprint_Camera_1
=-\=-\=-\=-\=-\=-\=-\=-\=-\=-\=-\=-\=-
References / Resources
HP Device Home Page - References and Resources
Learn about your Device - Solve Problems
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, Security & Viruses, Software and Drivers, Setup & User Guides, Product Specifications, Accounts and Registration, Warranty & Repair
Open
HP ProBook 450 G8 Notebook PC (1A893AV)
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click my Post "Accept as Solution"