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HP Recommended
HP ENVY 13-ab002nx
Microsoft Windows 10 (64-bit)

I purchased above mention laptop with pre installed Windows  10, and now I want to upgrade it to Windows 10 Pro but I am not able to upgrade it, although I have Windows 10 Pro key.

1 REPLY 1
HP Recommended

What have you tried? 

 

Try this. Use the default upgrade Key and it will install and then you can activate with your Pro Key:

 

https://betanews.com/2015/12/21/upgrade-from-windows-10-home-to-pro-using-this-product-key/

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