hp 15DB0186AU Laptop backlight keybord not working how to fix it

[vbarki]

hp 15DB0186AU Laptop backlight keybord not working how to fix it

[Raj2111]

Hi @vbarki 

Welcome to the HP support community.
 

I understand you're experiencing an issue with your HP device, and I apologize for any inconvenience this may have caused. I'm here to help you today.
 

Please try these steps:

The proximity sensor uses Proximity Sensor Control software to change the keyboard lighting behavior. If you are not satisfied with the way the proximity sensor is responding, try adjusting these settings to suit your needs: 

• To open the Proximity Sensor Control software click Start, All Programs, HP Proximity Sensor, HP and select HP Proximity Sensor. 
• Click the Sensitivity (Range) button to select either Maximum or Minimum range. Selecting Maximum will cause the keyboard to illuminate more often than the Minimum setting as the proximity sensor will be more sensitive. 
• Click the Delay until off button and select one of the following delay times: 
• 10 Second(s) 
• 1 Minute(s) 
• 3 Minute(s) 
• The time you select is the time it takes for the keyboard illumination to turn off when not in use. 
• Click Apply. 
• Click OK to return to the Windows desktop. 

Backlight function does not work

On notebooks with a backlit keyboard, use the backlight key to turn the backlight function on and off.

Note:

Not all HP notebooks have a backlit keyboard. To confirm whether your notebook has a backlit keyboard, go to HP Customer Support. Search for your notebook model, and then click Specifications.

For more information, go to HP Consumer Notebook PCs - Using the backlit keyboard.

I hope this helps! Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

-Regards
Raj-HP Support