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‎12-05-2016 11:06 AM

HP Recommended
Product: pavilion 15 n-209tx
Operating System: Microsoft Windows 10 (64-bit)

i am facing this problem since i installed win 10

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-05-2016 12:13 PM

HP Recommended

Hi:

 

See if this works...go to the device manager, click to expand the system devices category.

 

Scroll down and find the HP Mobile Data Protection Sensor.

 

Right click on that and select Uninstall.  Check the uninstall driver box.

 

Restart the PC and install the latest W10 driver for that device.

 

Receives notifications from the integrated accelerometer and automatically parks the hard drive to reduce the risk of damage if the PC is accidentally dropped. 

 

ftp://ftp.hp.com/pub/softpaq/sp77501-78000/sp77869.exe

View solution in original post

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4 REPLIES 4

‎12-05-2016 11:18 AM

HP Recommended

Hi,

 

Please download and re-install:

 

    http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_150660_1

 

Regards.

BH
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‎12-05-2016 11:27 AM

HP Recommended

@sachin100

 

This is the driver for your laptop.

 

http://support.hp.com/us-en/drivers/selfservice/swdetails/HP-Pavilion-15-Notebook-PC-series/6529948/...

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‎12-05-2016 12:03 PM

HP Recommended

still same....there is a red dot on the hp 3d driveGuard icon

Was this reply helpful? Yes No

‎12-05-2016 12:13 PM

HP Recommended

Hi:

 

See if this works...go to the device manager, click to expand the system devices category.

 

Scroll down and find the HP Mobile Data Protection Sensor.

 

Right click on that and select Uninstall.  Check the uninstall driver box.

 

Restart the PC and install the latest W10 driver for that device.

 

Receives notifications from the integrated accelerometer and automatically parks the hard drive to reduce the risk of damage if the PC is accidentally dropped. 

 

ftp://ftp.hp.com/pub/softpaq/sp77501-78000/sp77869.exe

Was this reply helpful? Yes No
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